Introduction
This Privacy Policy explains how Pathvera Migration and Visa Services collects, uses, protects, and manages your personal information when you use our website or engage our student visa, admissions, and migration support services.
We are committed to handling your personal information with care, confidentiality, transparency, and professionalism. We only collect information that is relevant to providing the services you request.
Personal Information We Collect
We may collect information you provide directly when you complete a consultation form, contact us by phone or email, submit documents for review, or request assistance with admissions, student visas, or migration-related services.
This may include your name, email address, phone number, academic background, study preferences, passport or identity details where relevant, application documents, and communication records between you and our team.
We collect this information only where it is necessary to assess your needs, support your application, communicate with you, or deliver the services you have requested.
How We Use Your Information
We use your information to provide our services effectively, responsibly, and professionally. This includes assessing your profile, recommending suitable study options, guiding you through admission requirements, supporting document preparation, and communicating application updates.
We may also use your information to respond to inquiries, improve our website, enhance our client service process, maintain records, and comply with applicable legal or administrative obligations.
We do not use your personal information for purposes unrelated to the services you request without a valid reason or your consent where required.
Sharing of Information
We do not sell your personal information. We may only share relevant information where it is necessary to support your requested service.
This may include sharing information with educational institutions, admissions partners, visa-related service providers, document evaluation bodies, or regulatory authorities where required by law.
Where possible, we only share the information needed for the specific purpose and expect third parties to handle your information responsibly.
Data Security and Retention
We take reasonable administrative, technical, and organizational steps to protect your information against unauthorized access, misuse, loss, disclosure, or alteration.
While no online system is completely secure, we are committed to applying responsible safeguards and limiting access to your information to authorized persons who need it for service delivery.
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain appropriate business records.
Cookies and Website Usage
Our website may use cookies and similar technologies to improve performance, remember preferences, understand visitor interactions, and provide a smoother browsing experience.
You may choose to accept or decline cookies through our cookie notice. You can also manage or disable cookies through your browser settings.
Your Privacy Rights
Depending on applicable law, you may request access to the personal information we hold about you, ask for inaccurate information to be corrected, or request deletion of information where appropriate.
To make a privacy-related request, contact us using the details below. We will review your request and respond within a reasonable timeframe.
Contact Us
For questions about this Privacy Policy or how your personal information is handled, please contact Pathvera Migration and Visa Services.
Email: info@pathveramigrationandvisaservices.com
Phone: +254 141 729428
Last updated: April 2026